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Einklappbarer Inhalt

ABOUT US

Nova Controllers has grown into a leading name in the industry. Based in Liverpool, UK, our company has spent over a year perfecting the craft of creating custom pro controllers. Our commitment to innovation, quality, and exceptional design has made us the go-to brand for gamers who demand the best. From our early beginnings to now, our journey has been marked by relentless dedication to providing gamers with controllers that enhance their play and define their gaming experience.

  • ★★★★★

    Craig: Great service from Nova all the way throughout the process. Kept me up to date and always answered my queries within minutes. The controller arrived yesterday and it is the best I have had to date. The quality of the upgrades and mods is second to none! I will be using again!

  • ★★★★★

    James: Sent my Scuf Reflex in for TMR stick upgrade and they were kind enough to fit a new extended battery that I supplied at the same time. New sticks feel great and hoping to get much longer out of them versus the standard that were always getting stick drift. Communication was excellent and my messages were always replied to very quickly. Posted to them on Xmas eve and received back to me on 5th January which was outstanding considering the time of year. Will be sending my spare pad in for the same treatment in the future. Would recommend to anyone.

  • ★★★★★

    Zena: What an amazing company! Great communication. Kept me updated on progress with controller. When I received it I was really impressed. Packaged very nicely with own box & bag. My son is going to be made up to open this on Christmas Day. I really couldn’t fault anything & I highly recommend them

  • ★★★★★

    Steve: Controllers came back looking fantastic and feeling amazing. Only down side is there is nothing but my bad aim to blame anymore! :) Great service, changed order and they were really helpful. Overall great experience

  • ★★★★★

    Connor: Perfect Service

    Shipped my Battle Beaver off on a Tuesday to Nova to get both my thumb sticks stick drift repaired, by Friday I had my controller back in perfect condition! Would highly recommend to anyone, I will be purchasing my controllers from here from now on

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NOVA FLEX PRO (PS5)

LEARN MORE BY CLICKING HERE:

Elevate Your Game with our Nova Flex Pro Controller for PS5!

Ready to take your gaming to the next level? Our Nova Flex Pro Controller is designed with gamers in mind, offering unmatched ergonomic comfort and advanced features that give you the competitive edge.

  • Ultimate Comfort: Designed to fit perfectly in your hands, reducing fatigue during those long gaming sessions.
  • Tactile Back Paddles: Experience precision control with our responsive back paddles, allowing for seamless in-game actions without taking your fingers off the thumbsticks.
  • Customizable Layout: Tailor your controller with various button configurations to match your unique play style or choose our remap chip option.
  • Additional Functionality: Integrated back paddles, optional remap chip, optional hall effect sticks, clicky triggers, and optional removed vibration modules for a truly lightweight feel for those long gaming sessions.
  • Durability: Built from high-quality materials to withstand the rigors of intense gameplay. Say goodbye to discomfort and hello to precision with the Nova Flex Pro Controller.

Ready to transform your gaming experience?

NOVA SYNERGY PRO

LEARN MORE BY CLICKING HERE:

Nova Synergy Pro, one of our custom pro controller ranges:

Designed specifically for all modern consoles. Combining cutting-edge technology with unparalleled customisation, Nova Synergy sets a new standard.

  • Precision Control: Keep your thumbs on the joysticks with our rear Synergy buttons for unmatched accuracy and responsiveness.
  • Ergonomic Design: Tailored for comfort during long gaming sessions, with a sleek, streamlined build.
  • Customizable Options: Personalise your controller with various color schemes, button layouts, and more to fit your unique style.
  • Additional Functionality: Integrated back buttons, optional remap chip, optional hall effect sticks, clicky triggers, and removed vibration modules for a truly lightweight feel for those long gaming sessions.
  • Durability: Built with high-quality materials to withstand intense gaming, ensuring longevity and reliability.

Nova Synergy is more than just a controller; it’s a statement of your commitment to superior gaming. Engineered by experts and inspired by gamers, this controller elevates your play to new heights.

Explore the Nova Synergy PS4, PS5 and Xbox Series Controllers and discover the future of gaming.

Einklappbarer Inhalt

OUR SERVICES

Controller Repairs: Got stick drift or unresponsive buttons? Our expert technicians will have your controller working like new in no time.

Mods: Enhance your gameplay with our custom mods. From mappable rear buttons and hall effect sticks to clicky bumpers and triggers, we tailor your controller to your needs.

Custom Pro Controllers: Design your dream controller with our custom pro controllers. Choose from a variety of colors, styles and features to create a controller that's uniquely yours.

WHY CHOOSE US?

Fast Turnaround: We know you can't wait to get back to gaming, so we ensure quick and efficient service.

Quality Assurance: Our controllers are built to last, using only the highest quality parts and meticulous craftsmanship.

Great Deals: Enjoy competitive pricing and special offers on all our services. Follow us for the latest deals and promotions!

Join the Nova family and elevate your gaming experience.

Visit us at novacontrollers.com and follow us on social media for updates, tips, and exclusive offers!

FAST RESPONSES

Our commitment to excellent customer service means you can expect a response to messages in less than 24 hours, or reach out directly with the mobile number provided below.

REPAIR AND MOD SEND IN SERVICE TIME SCALES

REPAIR AND MOD SEND IN SERVICE TIME SCALES

Our current standard work time for a repair and or mod is 1 to 5 working days (excluding weekends and bank holidays) from receipt of your controller. This period may increase due to parts availability or during peak periods but we will always make sure we do everything we can to keep you informed & keep the process as quick as possible without effecting quality standards.

THIS DOES NOT INCLUDE DELIVERY TIME SCALES

CUSTOM CONTROLLER BUILD TIMES

Need a controller built quickly?

CUSTOM CONTROLLER EXPIDITED BUILD TIME INFORMATION

Our expedited service guarantees a custom controller build time of 10 working days or less.

CUSTOM CONTROLLER STANDARD BUILD TIME INFORMATION

Our current standard controller build time is 10 to 20 working days (excluding weekends and bank holidays) from the date your order was placed. This may increase during peak periods but we will always make sure we do everything we can to keep you informed & keep the process as quick as possible without effecting quality standards.

WE SHIP INTERNATIONALLY

DELIVERY INFORMATION

🇬🇧 UNITED KINGDOM

Royal Mail 48, 24 Hours (Tracked) or Next day Special Delivery See Checkout for costings, 1 to 3 Working Days (After build time) depending on selection

🇪🇺 EUROPE

Royal Mail International (Tracked) See Checkout for Costings, 3-5+ Working Days (After build time)

🌍 REST OF WORLD

Royal Mail International (Tracked) See Checkout for costings, 5-7+ Working Days (After build time)

Working days are Monday - Friday (excluding UK Bank Holidays)

*Please note, international orders may be subject to import charges. You as the customer are responsible for paying the import charges.

INTERNATIONAL SEND IN CONTROLLERS:

The current UK threshold for import fees is £135.00, anything valued over this amount will incur an import fee.

We do not pay import fees for send in controllers, if we are asked to pay a fee your controller will be returned and order cancelled subject to our refund policy. Therefore please value your parcel accordingly.

SHIPPING PROVIDERS

We primarily use Royal Mail for shipping our orders.

Please note that once the shipping service provider marks your order as delivered, Nova Controllers will not be liable for any lost or stolen packages. It is recommended that you track your shipment and make necessary arrangements to ensure safe receipt of your order. If you have any concerns or issues with the delivery of your package, please contact the shipping service provider directly.

VAT CUSTOMS AND DUTY FEES

All controllers are shipped from our address in the UK. You may be responsible for additional fees related to customs duties and import taxes if we ship overseas. It is the customer's responsibility to pay any applicable fees. If customs duties or taxes are not paid and the package is returned to us, we will have to charge you for the cost of reprocessing and reshipping the order.

PO BOX ADDRESSES ETC

We will not be able to ship to PO Boxes or military addresses. Please provide either residential or business addresses.

REVIEW OUR SERVICE

If you are happy with the service provided we kindly ask that you leave us a review with your honest feedback!

HOW TO REMAP THE REAR BUTTONS/ PADDLES

How to reprogram the rear buttons:

1. Programmable Remapper

Using the PS5 Programmable Remapper:

In order to use the rear back buttons/ paddles, you must first Enter the “programming” mode.

To do this, the following key combination must be held together, as long as possible, until the LED lights up continuously white (about 3 seconds):

L1 + R1 + square + D-pad right

Then you hold the back button/ paddle button and the Controller button you want to map at the same time, until the indicator LED goes out (about 3 seconds) •

After the LED went out, the button/ paddle has been mapped, and you then need to repeat this step to map the other buttons/ paddle buttons.

2. Using Pre-set mode:

Saving Presets:

So that you can quickly switch between different back button mappings on the fly, pre-sets can be saved.

You can save up to 4 Presets.

To do this, the following key combination must be held together, as long as possible, until the LED lights up continuously white (about 3 seconds)

L1 + R1 + triangle + D-pad Right

Then you hold either: X, O, triangle or the square button until the indicator LED stops blinking.

You then need to follow step 1 above to set your back buttons for your preset.

A preset can be saved on each of the four Face buttons mentioned.

For example, you can save a different preset under X, Circle, Square and Triangle.

Switching Presets:

To switch between presets, you will need to hold

L1 + R1 + triangle + D-pad Right, until the LED lights up continuously white (about 3 seconds)

Then you hold either: X, O, triangle or the square button until the indicator LED stops blinking. For example, if you have held down X, you have now chosen the X preset back button mapping, follow the step to change to the Circle, Triangle or Square presets.

If you need any assistance, please call, text or whatsapp us on 07783133177, email us at support@novacontrollers.com

HALL EFFECT VS TMR ELECTROMAGNETIC STICKS

When it comes to gaming controller sticks, both Hall Effect and TMR (Tunneling Magnetoresistance) electromagnetic sticks offer advanced technologies designed to improve durability, accuracy, and reduce issues like drift. Here’s a comparison of the two:

**Hall Effect Sticks:**

- **Technology:** Uses Hall effect sensors to measure magnetic fields to detect the position of the stick.

- **Durability:** Highly durable due to the lack of physical contact parts, making them resistant to wear and drift.

- **Accuracy:** Known for high accuracy and consistent performance over time

- **Power Consumption:** Generally consumes more power as it continuously measures magnetic fields

-**Xbox Specific Downside:** The LT trigger magnet will cause the left analog to have a phantom movement when the trigger is pressed, we can only get around this by installing a click trigger Mod.

**TMR Electromagnetic Sticks:**

- **Technology:** Uses Tunneling Magnetoresistance to detect changes in magnetic fields with high sensitivity.

- **Durability:** Contactless design ensures longevity and resistance to wear and drift

- **Accuracy:** Offers greater sensitivity and precision, detecting smaller changes in magnetic fields

- **Power Consumption:** Typically consumes less power, making it more efficient for battery-operated devices

- **Xbox Specific Benefit:** We don't need to install a click trigger Mod with TMR as the aim of the stick is not affected when pressing LT

Both technologies offer significant improvements over traditional potentiometer-based sticks, but TMR sticks might provide an edge in sensitivity and power efficiency. Ultimately, the choice depends on your specific needs and preferences as a gamer.

Which one do you think would best enhance your gaming experience?

WARRANTY/ DRIFT/ HALL EFFECT INFO

BESCHRÄNKTE GARANTIE FÜR NOVA GAMING CONTROLLER

Bei Nova Gaming Controllers sind wir bestrebt, Ihnen qualitativ hochwertige Produkte zu liefern, die frei von Mängeln und Fehlfunktionen sind. Um Ihre Zufriedenheit sicherzustellen, bieten wir den folgenden Garantieschutz:

GARANTIEUMFANG

Wir bieten eine Standardgarantie von 6 Monaten ab dem Tag des Versands auf die folgenden modifizierten Teile: Clicky Bumpers, Clicky Face-Tasten, Trigger und mechanische hintere Tasten/Paddle sowie Stick-Drift-Abdeckung (Stick-Drift-Abdeckung ist nicht durch den Controller-Einsendeservice abgedeckt, sondern nur durch Controller, die bei Novagamingcontrollers.com gekauft wurden).

Die Garantiezeit kann durch den Erwerb unserer Silber-Garantie (+3 Monate) oder Gold-Garantie (+6 Monate) als Zusatz zu Ihrem Controller-Kauf verlängert werden.

Sollte Ihr Controller während der Garantiezeit einen Defekt aufweisen, reparieren wir ihn, ersetzen ihn oder erstatten Ihnen den Kaufpreis (ohne Versand). Wir übernehmen alle Kosten für die Reparatur/den Austausch Ihres Nova Gaming Controllers, mit Ausnahme der Versandkosten.

Bei Garantieansprüchen innerhalb der Garantiezeit trägt der Kunde alle Kosten, die mit der Lieferung des Controllers an unser Werk verbunden sind. Sobald wir Ihr Produkt erhalten haben, reparieren oder ersetzen wir es nach unserem Ermessen.

STICK-DRIFT-GARANTIE

Wir decken auch Analogdrift/Stickdrift innerhalb derselben Garantie ab. Sowohl bei Hall-Effekt-Thumbsticks als auch bei normalen Thumbsticks wird von Stickdrift ausgegangen, wenn der Thumbstick auf einer Seite eine Abweichung von mehr als 5 % aufweist. Dies liegt daran, dass Hall-Effekt-Thumbsticks wie normale Thumbsticks eine traditionelle Zentrierfeder verwenden, die bei allen Standard-Gaming-Controllern zu finden ist. Zentrierfedern haben aufgrund ihrer physikalischen Konstruktion nicht immer eine perfekte Mitte. Sie neigen dazu, nach der Bewegung des Thumbsticks eine leichte Abweichung in jede Richtung zu haben.

BITTE BEACHTEN SIE:

  • Ihre Garantie erlischt, wenn das Siegel des Controllers beschädigt, abgezogen, entfernt oder auf andere Weise manipuliert wurde. Die Garantie erlischt, wenn Anzeichen dafür vorliegen, dass der Controller auf irgendeine Weise geöffnet wurde.
  • Unsere Garantie gilt nur für die Teile, die von Nova Gaming Controllers geändert und installiert wurden.
  • Die folgenden Probleme sind von unserer Garantie nicht abgedeckt und müssen vom technischen Support geprüft werden:
    • Normale Abnutzung, d. h. die natürliche Abnutzung von Teilen durch normale Verwendung und Alterung oder Schmutz-/Staubablagerung, einschließlich, aber nicht beschränkt auf Probleme mit der Gesichtstasteneingabe.
    • Schäden durch stumpfe Gewalteinwirkung oder Sturzschäden.
    • Flüssigkeits- oder Feuerschäden
    • Schäden an der Außenhülle
    • Probleme beim Laden/mit dem Lithium-Ionen-Akku
    • Konnektivitätsprobleme
    • Von der Gewährleistung ausgeschlossen sind Schäden, die aus der Nutzung der Ware zu gewerblichen Zwecken im Rahmen der Ausübung eines Geschäftsbetriebs entstehen.
  • Bitte beachten Sie abschließend , dass unsere Controller von unseren Nova-Technikern handgefertigt werden. Daher kann es bei den einzelnen Controllern zu geringfügigen Unterschieden kommen.

REPARATUREN UND ERSATZTEILE

Innerhalb der Garantiezeit sind Reparaturen und Ersatzlieferungen kostenfrei. Jedoch, Es fallen Versandkosten an.

Der Kunde trägt sämtliche Versandkosten im Zusammenhang mit der Lieferung von Garantieansprüchen zu und von unseren Einrichtungen.

Wenn Sie Hilfe benötigen, senden Sie uns bitte eine E-Mail an support@novagamingcontrollers.com oder füllen Sie das folgende Formular aus